Minimum Qualifications & Experience:

• Intermediate/ Graduate, 1 years’ Experience in a similar Industry.

Capabilities/ Skills Required:

• Communication skills, Fluent in English and Time Management.
• Strong multitasking and target achieving skill.
• Can handle stress and hectic calls.
• Should possess good anger management skills.
• Self-motivated and motivator for team. Driven by targets
• Can work under pressure in busy hours
• Problem Solving –Identify and solve problems in a timely manner.
• Customer oriented attitude with professionalism.

Duties and Responsibilities:

• Following call handling guidelines and etiquettes from the training manual.
• Follow communication “scripts” when handling different topics.
• Receive calls and listen to customers proactively and quick on calls.
• Checking Emails frequently, reply when required or necessary.
• Be active on Online Chat Mediums.

Status	Open
Business Sector	Customer Contact Center
Job Type	Contract
Work Mode	on-site
Location	Karachi
Posted Date	2023-11-10
Starting Date	2023-11-10
Expiry Date	2023-11-25